Spending xmas at this beautiful hotel was an incredible experience. The rooms were spacious, clean, and decorated with elegant furniture that complemented the atmosphere. the staff was kind, welcoming, and readily available to help with everything we needed. We also enjoyed the amazing food and drinks that were offered at the bar and restaurants, and the location was perfect, with easy access to several tourist attractions and excellent shopping opportunities.

The only negative aspect of our experience was the cost of the room service and breakfast. Although they offered delicious food, the prices were a bit higher compared to other similar hotels in the area.

Lovely building in a very convenient location. Best hotel experience. Excellent customer service.

This hotel needs a serious face wash. Although it's comfortable and service is good seems like the clock froze in the 1970's at this hotel.

This hotel is conveniently located near an outdoor market where you can explore and try local cuisine. the rooms are beautifully decorated and spacious, providing a comfortable stay. the staff is friendly and helpful, providing excellent service. You can enjoy a delicious breakfast in the hotel's restaurant, along with other amenities such as a spa and bar. the hotel offers complimentary Wi-Fi and the rooms are equipped with amenities such as an iron and ironing board.

The bathroom was quite old and unconfortable

Good restaurant of marrocan's food.

This hotel offered luxurious amenities that exceeded my expectations. the room was spacious and elegantly decorated with exclusive features such as a beautiful bathroom and a comfortable bed. the restaurant provided a diverse menu that was both creative and delicious.

My only issue was with the service, as it was sometimes slow.

Room was quite nice a mix between Old style and comfort luxury , SPa was the best

No Swiming Pool , Internet is not Free

The friendlyness and personal touch of the staff

The lowe score for staff is because the desk did not understand your system of prepayment and wanted to let me pay the full amount again. Thes led to enormous stress of almost missing the plane because a standard procedure (you take my money and gve it to them, minus your comission) was not understood. THat is amateurism

Amazing stay at this charming hotel! Liked the spacious and beautifully decorated rooms, it felt like stepping back in time. The staff was incredibly friendly and helpful. Best aspects were the comfortable bed and the excellent Wi-Fi connection. The hotel had all the amenities we needed, including a bar, restaurants, and a spa. The location was convenient and close to major attractions. Disliked the high prices for room service, breakfast, and the mini bar. We also missed having a kettle in the room. a great experience with just a few minor drawbacks.

The wifi should be part of the price

The best hotel in town, great location, helpful staff

Could not find anything special exept the cooperation of a bell man.

Very crowded location. Very old style. Furniture needs refurbishing. I asked for a nonsmoking room and was placed in a smoking one. The receptionist told me he place me in a room with an excellent view and yet the view was awful (a huge old building was blocking the scene from the window)!! The footsteps are clearly heard from the above floor and are very annoying. Could not find the Qibla location in the room and when asking the staff they directed me to the totally opposite direction.

This hotel always pleases me on the service - second to none in Casablanca

The only reproach I have is the Internet being charged for in-house guests and the over-priced buffet breakfast.

The Staff was generally very nice, though scarce

I had a reservation for a non smoking room and was put on a smoking floor. The hotel was not able to change the room until 2 days later.